How do I order?
Contact Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x 136 for assistance

I am outside the United States.  How do I order?
Tedia has numerous distributors around the world.  Check our distributors list (link) or contact Customer Service for assistance

The chemical I am interested in is on a restricted list (DEA, BATF, export, etc.).  Can I still order it from Tedia?
Tedia cooperates fully with all government restrictions on the sale of chemicals.  They all, however, have permitted uses.  It is the responsibility of the customer to obtain any required licenses, but Tedia will assist the customer to the best of its ability to obtain such licenses.

I need a COA (Certificate of Analysis) that I can’t find on the web site. 
Who do I contact to obtain it?
Contact Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x 136 for assistance

How do I obtain specifications for a product?
Contact Technical Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x148 for specifications

How do I find out what product is suitable for my needs?
Contact Technical Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x148.  We can’t answer every question, but we will be happy to work with you.

I need information about a product.  Who do I contact?
If the question is about sales, shipment, payment, status, or other elements in delivering the product to you, check with Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x 136.  If the question involves properties, storage, usage, or other information about the product as a chemical, contact Technical Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x148

When does my product expire?
Tedia does not have formal shelf life data.  Shelf life is heavily influences by storage and transportation conditions.  Tedia has guidelines which are product and grade specific which can be obtained by contacting Technical Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x148.  These guidelines should not be considered rules.  It is ultimately the customer’s responsibility to determine the suitability of a product for his application.  Tedia Shelf Life Policy.PDF


How can I be sure I'm using original Tedia brand product?.
Tedia Product Counterfeit Advisory.PDF
Contact Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 513-874-5340 x 136 for further clarification and assistance.